Privacy Policy

At RiseUP, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sign up for our services, or interact with us online.

1. Information We Collect

We may collect the following types of information:

Personal Information – name, email address, phone number, billing address, and payment details (when you sign up for coaching, purchase a plan, or contact us).
Account Information – login details if you create an account on our website.
Fitness & Health Information – any details you choose to share with us about your goals, fitness level, or preferences.
Technical Information – IP address, browser type, device details, and usage data collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Provide coaching services and deliver personalized fitness plans.
Process payments and manage your account.
Communicate with you (emails, updates, reminders, offers).
Improve our website, services, and user experience.
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

Service Providers – trusted third parties such as payment processors, hosting providers, and email platforms, only to perform services on our behalf.
Legal Authorities – if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies to enhance browsing, analyse traffic, and improve functionality. You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Security

We implement strict technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications at any time.

To exercise these rights, please contact us at: personaltrainernarges@gmail.com

7. Data Retention

We keep your personal information only as long as necessary to provide our services or comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

RiseUP Email: personaltrainernarges@gmail.com
Phone: +971503144207
Website: www.riseupstronger.com

PRIVACY POLICY